The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.
4.8
Overall Rating
(98 Reviews)
After Sales
4.8
Sales
4.9
After Sales
4.8
5 stars
81%
4 stars
16%
3 stars
3%
2 stars
1%
1 star
0%
Sales
4.9
5 stars
90%
4 stars
10%
3 stars
0%
2 stars
0%
1 star
0%
All Reviews
Pierse Motors Volkswagen
After Sales
After Sales
9/10/2020
I was very satisfied with Pierce Motors who kept me informed about my car but I was very unhappy that
it took VW 4 weeks to get a shock for my car. Their supply chain seems to be ridiculously stretched.
... Read more
Pierse Motors Volkswagen
After Sales
After Sales
9/8/2020
The service was efficient. The car was ready when they said it would be. No issues were identified and
the staff were extremely helpful and pleasant.
... Read more
Pierse Motors Volkswagen
After Sales
After Sales
9/4/2020
Great customer service, I live in [...] and it is worth the travel. So easy and open for questions never
trying to get rid of you.. 5star rating
... Read more
Pierse Motors Volkswagen
After Sales
After Sales
3/19/2020
IT WAS QUICK AND CLEAN CAR WASHED/AND HOVERED WHEN RETURNED
Pierse Motors Volkswagen
After Sales
After Sales
3/13/2020
[...] in the service department was exceptionally pleasant to deal with. He arranged to collect and return
my car for the service, ensuring no disruption to my workday. The work undertaken appears to be very good.
... Read more
Pierse Motors Volkswagen
After Sales
After Sales
3/11/2020
I just left in the car, hopefully everthing was done as described, I trust them and have done so for
at least fifteen years and that's what I like and expect from them.
... Read more
Pierse Motors Volkswagen
Sales
Sales
3/9/2020
Excellent Customer Experience
Pierse Motors Volkswagen
Sales
Sales
3/9/2020
Sales and finance staff were efficient, open and honest.
Pierse Motors Volkswagen
Sales
Sales
3/9/2020
[...] and [...] are fantastic to deal with and make you feel valued as a customer
Pierse Motors Volkswagen
After Sales
After Sales
3/9/2020
I love that they collect my car and then return it when the service is done - and it's clean and shiny
when it comes back.
... Read more
I was very satisfied with Pierce Motors who kept me informed about my car but I was very unhappy that it took VW 4 weeks to get a shock for my car. Their supply chain seems to be ridiculously stretched. ... Read more
The service was efficient. The car was ready when they said it would be. No issues were identified and the staff were extremely helpful and pleasant. ... Read more
Great customer service, I live in [...] and it is worth the travel. So easy and open for questions never trying to get rid of you.. 5star rating ... Read more
IT WAS QUICK AND CLEAN CAR WASHED/AND HOVERED WHEN RETURNED
[...] in the service department was exceptionally pleasant to deal with. He arranged to collect and return my car for the service, ensuring no disruption to my workday. The work undertaken appears to be very good. ... Read more
I just left in the car, hopefully everthing was done as described, I trust them and have done so for at least fifteen years and that's what I like and expect from them. ... Read more
Excellent Customer Experience
Sales and finance staff were efficient, open and honest.
[...] and [...] are fantastic to deal with and make you feel valued as a customer
I love that they collect my car and then return it when the service is done - and it's clean and shiny when it comes back. ... Read more