The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.
4.8
Overall Rating
(94 Reviews)
After Sales
4.7
Sales
4.9
After Sales
4.7
5 stars
79%
4 stars
15%
3 stars
4%
2 stars
1%
1 star
0%
Sales
4.9
5 stars
90%
4 stars
10%
3 stars
0%
2 stars
0%
1 star
0%
All Reviews
Pierse Motors Volkswagen
After Sales
After Sales
9/28/2020
Such a warm and helpful staff. Always explain and new parts needed and care about their job and make
me feel important
... Read more
Pierse Motors Volkswagen
After Sales
After Sales
9/24/2020
Very efficient and were very cooperative as i had to bring my car a good distance to Pierse Motors. Staff
especially [...] did everything to accommodate me
... Read more
Pierse Motors Volkswagen
After Sales
After Sales
9/18/2020
[...] motors staff are very good and friendly
Pierse Motors Volkswagen
After Sales
After Sales
9/10/2020
I was very satisfied with Pierce Motors who kept me informed about my car but I was very unhappy that
it took VW 4 weeks to get a shock for my car. Their supply chain seems to be ridiculously stretched.
... Read more
Pierse Motors Volkswagen
After Sales
After Sales
9/8/2020
The service was efficient. The car was ready when they said it would be. No issues were identified and
the staff were extremely helpful and pleasant.
... Read more
Pierse Motors Volkswagen
After Sales
After Sales
9/4/2020
Great customer service, I live in [...] and it is worth the travel. So easy and open for questions never
trying to get rid of you.. 5star rating
... Read more
Pierse Motors Volkswagen
After Sales
After Sales
3/19/2020
IT WAS QUICK AND CLEAN CAR WASHED/AND HOVERED WHEN RETURNED
Pierse Motors Volkswagen
After Sales
After Sales
3/13/2020
[...] in the service department was exceptionally pleasant to deal with. He arranged to collect and return
my car for the service, ensuring no disruption to my workday. The work undertaken appears to be very good.
... Read more
Pierse Motors Volkswagen
After Sales
After Sales
3/11/2020
I just left in the car, hopefully everthing was done as described, I trust them and have done so for
at least fifteen years and that's what I like and expect from them.
... Read more
Such a warm and helpful staff. Always explain and new parts needed and care about their job and make me feel important ... Read more
Very efficient and were very cooperative as i had to bring my car a good distance to Pierse Motors. Staff especially [...] did everything to accommodate me ... Read more
[...] motors staff are very good and friendly
I was very satisfied with Pierce Motors who kept me informed about my car but I was very unhappy that it took VW 4 weeks to get a shock for my car. Their supply chain seems to be ridiculously stretched. ... Read more
The service was efficient. The car was ready when they said it would be. No issues were identified and the staff were extremely helpful and pleasant. ... Read more
Great customer service, I live in [...] and it is worth the travel. So easy and open for questions never trying to get rid of you.. 5star rating ... Read more
IT WAS QUICK AND CLEAN CAR WASHED/AND HOVERED WHEN RETURNED
[...] in the service department was exceptionally pleasant to deal with. He arranged to collect and return my car for the service, ensuring no disruption to my workday. The work undertaken appears to be very good. ... Read more
I just left in the car, hopefully everthing was done as described, I trust them and have done so for at least fifteen years and that's what I like and expect from them. ... Read more
Excellent Customer Experience