The reviews shown are from a sample of real customers who bought a car or had their car serviced at the dealership. Only reviews from customers who explicitly allowed their review to be published on the internet are shown. Inappropriate language or personal data may have been removed.
4.9
Overall Rating
(209 Reviews)
After Sales
4.8
Sales
5.0
After Sales
4.8
5 stars
84%
4 stars
13%
3 stars
1%
2 stars
1%
1 star
1%
Sales
5.0
5 stars
95%
4 stars
5%
3 stars
0%
2 stars
0%
1 star
0%
All Reviews
Pierse Motors Volkswagen
After Sales
After Sales
4/7/2019
very helpful and all work done on time
Pierse Motors Volkswagen
Sales
Sales
4/5/2019
questions answered clearly
Pierse Motors Volkswagen
Sales
Sales
4/5/2019
I dealt with [...] who was a complete professional. His friendly approach and knowledge was a breath
of fresh air. [...] did the finance side of things and again her professionalism was evident. Nothing was too much trouble to both of them and a pleasure to do business with.
... Read more
Pierse Motors Volkswagen
After Sales
After Sales
4/3/2019
I bought my car from Pierse Motors in early 2017 and have returned for 3 services to date - Each time,
a courtesy car is provided, I am called to give me an option on advisory spend items (brake fluid and wipers yesterday), the car is always ready on time and returned washed, scented and vacuum cleaned. I am made to feel like a customer at Pierse, the courtesy car means that this journey every 9 months or so is a pleasure. Staff in sales and service are uniformly helpful and the dealer principal makes an effort to say hello too if he's present - can't recommend this garage highly enough
... Read more
Pierse Motors Volkswagen
Sales
Sales
3/27/2019
Great explanations about the car and different types of finance packages
Pierse Motors Volkswagen
After Sales
After Sales
3/27/2019
I find the Pierce Motors Service Department very friendly and efficient. The video message outlining
additional work needed is very helpful. The gentleman that collects and returns my car washes and vacuums it and treats it as his own. Thanks to all at Pierce Motors.
... Read more
Pierse Motors Volkswagen
Sales
Sales
3/26/2019
Very happy with all aspects of service and love my new car
Pierse Motors Volkswagen
After Sales
After Sales
3/26/2019
Service was easy to book and carried out on the agreed day and time with minimal disruption to customer.
Staff were courteous and helpful at every stage.
... Read more
very helpful and all work done on time
questions answered clearly
I dealt with [...] who was a complete professional. His friendly approach and knowledge was a breath of fresh air. [...] did the finance side of things and again her professionalism was evident. Nothing was too much trouble to both of them and a pleasure to do business with. ... Read more
I bought my car from Pierse Motors in early 2017 and have returned for 3 services to date - Each time, a courtesy car is provided, I am called to give me an option on advisory spend items (brake fluid and wipers yesterday), the car is always ready on time and returned washed, scented and vacuum cleaned. I am made to feel like a customer at Pierse, the courtesy car means that this journey every 9 months or so is a pleasure. Staff in sales and service are uniformly helpful and the dealer principal makes an effort to say hello too if he's present - can't recommend this garage highly enough ... Read more
Great explanations about the car and different types of finance packages
I find the Pierce Motors Service Department very friendly and efficient. The video message outlining additional work needed is very helpful. The gentleman that collects and returns my car washes and vacuums it and treats it as his own. Thanks to all at Pierce Motors. ... Read more
Very happy with all aspects of service and love my new car
Service was easy to book and carried out on the agreed day and time with minimal disruption to customer. Staff were courteous and helpful at every stage. ... Read more
Very friendly and efficient staff
Very Efficient